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Age check technology Are staff confident enforcing your age check policy? ?? In a recent study humans misjudged 38% of 16-year-old boys and 56% of 16-year-old girls to be over 18. Age check technology ... -
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Customer experience (CX) in the hospitality industry is a layered concept focused on guests with personalised, seamless, and memorable interactions at every touchpoint. Understanding new customer expe ... -
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We like the drink in the UK – there’s no two ways about it. Pubs, bars, nightclubs, and restaurants are in our DNA, whether you partake in alcohol or not. And that’s not to mention the bustling off-tr ... -
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Brexit, COVID-19, mounting inflation and rising costs… These challenges have given the hospitality industry a hard go of it of late, especially in sourcing talented and qualified workers. Paired with ... -
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ECO(P)LASTIC - Sustainability – Future Super Hero In the recent times we are going through terminologies like organic, sustainable, eco-friendly etc. Nature is a self-correcting system and drives huma ... -
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The UK's culture wars are a bit like quicksand - once something falls in, it can be almost impossible to drag it away. These partisan battlegrounds rarely explore the complexities of the issues they ... -
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It’s time for UK restaurants to do more than just tolerate people with food allergies. Despite the ongoing cost of living crisis, the UK restaurant industry is predicted to grow by 4.6% this year in ... -
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In the digital age where disruption is the norm, Artificial Intelligence (AI) isn’t just another buzzword—it's the cornerstone of modern business growth. Once a subject confined to science fiction, AI ... -
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The fish and chip industry is an ever-evolving landscape of food, tradition and innovation. As representatives of the industry, the National Federation of Fish Friers is always at the forefront of emb ... -
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Tackling food injustice in Birmingham By John Millichap Born in Birmingham at the height of the pandemic in 2020, the Food Justice Network (FJN) continues to play a crucial role providing emergency fo ... -
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Sif Rai, COO of QikServe, provides insight into building a unified restaurant team for successful tech adoption From self-ordering kiosks to order and pay-at-table systems, technology has become a vit ... -
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In the ever-evolving landscape of customer service and hospitality, ensuring that your hardworking staff members receive the recognition they deserve has never been more crucial. That's where EasyTip ... -
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The European leisure and hospitality sector, amidst its picturesque venues, has always been the epitome of rich culture and tradition. However, the industry saw a seismic shift in recent years due to ... -
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This past week has highlighted one of the real world challenges facing sustainability; a lack of a true commitment from the Government of the day here in the UK. It continues a trend of removing legis ... -
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McWhinney’s Sausages is a sixth-generation family business that has been making the same high quality Irish Pork Sausages since 1898. Current Managing Director Kevin McWhinney is the fifth generation ... -
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What is Tap Water for All? Tap Water for All allows you to contribute to a sustainable, impact-led charity at no cost to you or your restaurant. The premise is simply, every time a guest has tap water ... -
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In the Modern restaurant and takeaway landscape, you can't get very far without crossingpaths with a self-service kiosk, they've become a staple of the industry, synonymous withfood services and eater ... -
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Turtle Bay With over 40 restaurants across the UK, Turtle Bay is bringing the flair and flavour ofCaribbean food out of the World Food aisle and into the culinary mind-sets of Britishrestaurant goers. ...
September 30 - October 1, 2025 | London ExCel
September 30 - October 1, 2025 | London ExCel
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