Jon Horsfield

Centegra Ltd

The Single Pane of Glass in a User-Centric Operation

The hospitality industry faces numerous challenges, including fragmented tech stacks. In this keynote, Jon Horsfield will explore the benefits of consolidating these elements into a single ecosystem. Attendees will learn how integrating various technologies enhances guest service and boosts back-of-house efficiency, ultimately creating a seamless user-centric operation.

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Jon Horsfield, CRO, Centegra Plus

Jon Horsfield began his career in the hospitality industry at the age of 14, working in various outlets across the UK and Australia. He later transitioned into event hospitality, managing bars and corporate suites at Premier League and Australian stadiums. With over 25 years of experience in hospitality tech, Jon has held roles in Projects, Installations, and Sales. Joining Centegra in 2006, he became Operations Director in 2010, Managing Director in 2016, and Chief Revenue Officer in 2023. Outside work, Jon is training for his first marathon and is an avid Aston Villa fan.

Jon Horsfield

Centegra Ltd

The Single Pane of Glass in a User-Centric Operation

About Jon Horsfield

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